01 / 06Prompt
Connected instance
ServiceNow
acme.service-now.com
2,140 tables indexed
Ask Echelon to build, fix or map anything…
acme.service-now.com+ Sources
Scanning instance
sc_cat_item
sc_req_item
wf_workflow
Existing catalog item
Hardware Request
v1 · Created 2019
Device type
Justification
Manager
3 variables · 1 workflow
Tracing approval flow
RequestManagerFulfil
No cost threshold found
Rebuild our hardware request catalog item and its approval flow in ServiceNow.
Discoveryacme.service-now.com
Indexed the service catalog1,284 items
Found existing Hardware Requestv1 · 2019
Traced its approval workflow3 stages
Looking for the legacy process…Reading the SharePoint process4 steps
Drop SharePoint, Confluence or docs HW_Procurement_Process.docx
SharePoint · IT Operations
Attached
SharePointIT Ops
HW_Procurement…2021
Approval_Matrix…2021
Vendor_List.xlsx2020
Onboarding_IT.docx2019
Reading SharePoint
Approval steps4
Cost threshold$2,500
Over thresholdFinance
Last editedMar 2021
Build plan5 steps
01Catalog itemHardware Request v2, 7 variables
02Approval flowManager, then Finance over $2,500
03Client scriptValidate cost center and amount
04ATF suite14 tests across both approval paths
05SAP mappingCreate a purchase requisition on approval
Edit planApprove plan →Approved
Estimate
Records23
ATF tests14
Update sets1
Build time~18 min
Manual estimate6 days
Writing flow logic

  
Catalog item preview
Device type
Cost center
Estimated cost
BuildingEchelon_HW_v2
Catalog item · Hardware Request v2
7 variables and 2 variable sets
Approval flow · Finance over $2,500
Client script · cost validation
ATF suite · both approval paths
Progress of 5
Running ATF test
/ 14
Submit under $2,500
Route to Finance
Reject and notify
Update set
Echelon_HW_v2
23 records · 0 collisions
Ready to promote
Source
ServiceNow
Hardware Request v2
sc_cat_item · 7 variables
On approval → SAP
Mapping to SAPPurchase requisition
ServiceNow fieldSAP field · EBAN
requested_forAFNAMRequisitioner
u_cost_centerKOSTLCost center
u_device_modelMATNRMaterial
u_quantityMENGEQuantity
u_estimated_costPREISValuation price
5 of 5 fields mapped0 conflicts
Reading SAP schema
SAP
S/4HANA · MM
BAPI_PR_CREATE
Table EBAN · 142 fields
Dry run
PR 1000 4821
Sandbox · 0 errors
app.echelonai.com / process-graph
Systems
ServiceNow
SAP S/4HANA
SharePoint
Process Graph / Hardware request
Hardware request, end to end.
3
Systems in one graph
5
Fields mapped to SAP
14 / 14
ATF tests passing
Days → mins
Request to purchase order
SharePointRetired
ServiceNowITSM · Catalog
SAPS/4HANA · MM
Procurement doc.docx · 2021
Catalog itemsc_cat_item
Approval flowsys_hub_flow
Purchase requisitionEBAN
Purchase orderEKKO
Asset recordalm_hardware
Source BAPI_PR_CREATE Goods receipt
Approval flow · NewRebuilt from the SharePoint process. Finance over $2,500 creates the SAP requisition.
HW_Procurement_Process.docx
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