Maintenance Backlog
3 open
Catalog dropdown fix
Catalog · resolved
Broken CI relationship
CMDB · Echelon resolving…
Stuck onboarding task
HRSD · queued
Discovery schedule error
Discovery · queued
Broken CI relationship
INC0048213 · CMDB
Resolving
Echelon working the fix
2m 41s
Pulled the affected CI record
cmdb_ci
Found the orphaned relationship
1 dangling
Re-mapped to the correct parent CI
Reconciled through IRE
IRE
Re-scanned the class
0 errors
Opened the onboarding request
Checked the lifecycle activity
no fault
Ticket unclear — missing approver & scope
Flagged for expert review
KT
Ken Tang
Echelon consultant
Assigned
Opened the Discovery schedule
sched
Found the stale MID credential
Re-pointed to the active MID server
Re-ran Discovery
run
Verified CIs updated
0 errors