The Echelon Blog

Learn how our engineering team built verification-first architecture, agent-native tool abstractions, and RL infrastructure to ship AI developers that execute reliably on enterprise platforms after hundreds of production runs

Echelon emerges from stealth with $4.75M in seed funding led by Bain Capital Ventures to deploy autonomous AI developers for ServiceNow. Live in F500 organizations, Echelon accelerates ServiceNow development timelines from months to days - handling requirements, coding, testing, and deployment end-to-end at software speed.

Traditional hourly billing creates fundamental misalignment where partners profit when projects take longer. Outcome-based pricing ties payment to delivered functionality instead of logged hours, eliminating the budget overruns that plague ServiceNow implementations.

Organizations commit hundreds of thousands to ServiceNow partners based on sales pitches alone, then discover projects running 40-60% over budget. A 30-day POC with concurrent partners reveals technical quality, problem-solving approach, and communication style before you sign anything.

Partner certifications and brand reputation don't predict ServiceNow success. These 7 non-negotiables from module-specific expertise to balanced customization approaches separate partners who deliver sustainable value from those who leave you with 115 custom objects and a 3-year recovery timeline.

Most organizations don't spot bad ServiceNow partners until after signing contracts. These 7 red flags appear early in sales from excessive customization to vanishing post-launch and predict projects that run 40-60% over budget while eroding stakeholder trust.