All Symposium events
Session
ServiceNow: Agentifying Workflows: Your Path to Autonomous IT, One Step at a Time
A maturity curve for AI agents in IT operations
When
Monday, Oct 19
5:55 PM - 6:15 PM ET
Where
Walt Disney World Swan & Dolphin
Walt Disney World Swan & Dolphin, 1500 Epcot Resorts Blvd, Lake Buena Vista, FL 32830
Hosted by
ServiceNow
Adrian Phillips (Sr. Director, Product Marketing, ServiceNow) maps the path from AI-assisted triage to full AI specialists in IT operations, with outcomes at each stage such as fewer escalations and faster resolution. Attendees leave with guidance on where to start and what to automate first.
5:55 PM - 6:15 PMMON 10/19
Where it is
Walt Disney World Swan & Dolphin
Walt Disney World Swan & Dolphin, 1500 Epcot Resorts Blvd, Lake Buena Vista, FL 32830
7:30 AM - 9:00 AMMON 10/19
Breakfast
State and Local Government Networking Breakfast & CIO Panel
Walt Disney World Swan & Dolphin
Hosted by Gartner
10:00 AM - 10:45 AMMON 10/19
Keynote
Gartner Opening Keynote: Shaping Momentum: Compounding Value and Risk for the Next Success Horizon
Walt Disney World Swan & Dolphin
Hosted by Gartner
11:30 AM - 12:15 PMMON 10/19
Roundtable
CIO Circle Roundtable: Opening Keynote Follow-On (Multi-Group)
Walt Disney World Swan & Dolphin
Hosted by Gartner
Details come from the host's public page and Gartner's session catalog. Times are Eastern. Check the host's page before you go.
Not affiliated with Gartner, Inc.