All Symposium events
Session
Serviceware: From AI to Value: The Service Operating System for the AI Era
ITSM, TBM and FinOps on one AI-native platform
When
Thursday, Oct 22
12:05 PM - 12:25 PM ET
Where
Walt Disney World Swan & Dolphin
Walt Disney World Swan & Dolphin, 1500 Epcot Resorts Blvd, Lake Buena Vista, FL 32830
Hosted by
Serviceware
Edward Bass of Serviceware introduces its Service Operating System, which combines ITSM, TBM and FinOps to design service processes, automate them with governed AI agents and human oversight, and control AI economics.
12:05 PM - 12:25 PMTHU 10/22
Where it is
Walt Disney World Swan & Dolphin
Walt Disney World Swan & Dolphin, 1500 Epcot Resorts Blvd, Lake Buena Vista, FL 32830
9:00 AM - 9:45 AMTHU 10/22
Keynote
Guest Keynote: Atomic Habits: How to Get 1% Better Every Day
Walt Disney World Swan & Dolphin
Hosted by Gartner
10:00 AM - 10:30 AMTHU 10/22
Xpo booth
Book Signing with Will Guidara
Americas Seminar, Swan & Dolphin
Hosted by Gartner
10:00 AM - 10:20 AMTHU 10/22
Session
Lansweeper: Agentic AI Strategy Is Only as Good as the Environment It Acts Upon
Walt Disney World Swan & Dolphin
Hosted by Lansweeper
Details come from the host's public page and Gartner's session catalog. Times are Eastern. Check the host's page before you go.
Not affiliated with Gartner, Inc.