All Symposium events
Session
Zendesk: How IT Leaders Reclaim 50% of Service Desk Capacity With AI
AI agents for end-to-end employee request resolution
When
Thursday, Oct 22
12:05 PM - 12:25 PM ET
Where
Walt Disney World Swan & Dolphin
Walt Disney World Swan & Dolphin, 1500 Epcot Resorts Blvd, Lake Buena Vista, FL 32830
Hosted by
Zendesk
Zendesk shows how its ES AI Agents resolve employee requests end to end with permission-aware knowledge, triage and automation, and how IT teams reallocated 50% of service desk staff to higher-impact projects.
12:05 PM - 12:25 PMTHU 10/22
Where it is
Walt Disney World Swan & Dolphin
Walt Disney World Swan & Dolphin, 1500 Epcot Resorts Blvd, Lake Buena Vista, FL 32830
9:00 AM - 9:45 AMTHU 10/22
Keynote
Guest Keynote: Atomic Habits: How to Get 1% Better Every Day
Walt Disney World Swan & Dolphin
Hosted by Gartner
10:00 AM - 10:30 AMTHU 10/22
Xpo booth
Book Signing with Will Guidara
Americas Seminar, Swan & Dolphin
Hosted by Gartner
10:00 AM - 10:20 AMTHU 10/22
Session
Lansweeper: Agentic AI Strategy Is Only as Good as the Environment It Acts Upon
Walt Disney World Swan & Dolphin
Hosted by Lansweeper
Details come from the host's public page and Gartner's session catalog. Times are Eastern. Check the host's page before you go.
Not affiliated with Gartner, Inc.