Months to stand up HR case management.
The classic 24-week SI deployment: requirements workshops, Excel templates, sprint after sprint — before a single HR Service is ever live for employees.
Stop burning your team's time on HRSD configuration. Put Echelon's AI Agents to work building HR Services, routing, and Lifecycle Events — directly in your instance, in days, not quarters.


This is a 24-week project to get case management in for an HR shared service center — someone going through an Excel template filling out what every field should be.Those days have gone. Echelon builds it in a day.
The classic 24-week SI deployment: requirements workshops, Excel templates, sprint after sprint — before a single HR Service is ever live for employees.
COE → Topic Category → Topic Detail → HR Service. Your fulfillers just want to publish a service to employees — not decode four layers of configuration.
IT has assignment rules. HR has both HR Assignment Rules and HR Matching Rules — and knowing when to use which combination feels impossible.
Onboarding and offboarding are operationally critical — but activity sets, cross-department tasks, approvals and documents are so brittle that “if it ain’t broke” wins.
Echelon's AI Agents build, route, automate, and govern your HR Services — directly in your instance, following your standards.
Book a scoping callDrop in an Excel sheet, a workshop transcript, or plain-language notes — Echelon translates them into production-ready HR Services.
COE → Topic Category → Topic Detail → HR Service. Echelon reuses what exists and builds what's missing — in the right order.
Describe who should get the case. Echelon creates the right combination of HR Assignment Rules and HR Matching Rules for you.
Activity sets, employee & fulfiller tasks, cross-department tasks, approvals, documents and notifications — built and maintained.
Confidentiality criteria and scoped RBAC keep sensitive HR cases private — and agents enforce your standards as the team builds.
From a single HR General Case service to the full gamut of HR Services across all HR COEs — Echelon covers the entire HRSD configuration lifecycle.
Echelon understands the full HRSD hierarchy and translates your HR functional requirements into working HR Services, live in the Employee Center.
Stand up HR services across every COE — Employee Relations, Benefits, Payroll, HRIT, Workforce Administration — with the correct structure, case types, and granular reporting.
Describe your routing in plain language. Echelon automatically creates the correct combination of HR Assignment Rules and HR Matching Rules.
Echelon automates the creation and updates of your Lifecycle Events — activity sets, cross-department tasks, approvals, employee & fulfiller tasks, documents and notifications.
Turn that old onboarding “crow’s nest” of legacy workflows into clean Flow Designer flows — the migration your team never has time for.
Sensitive HR cases need their own lockdown. Echelon configures HR criteria and scoped RBAC so only the right fulfillers ever see the data.
Turn raw HR requirements and process docs into validated, build-ready HR service specifications.
Ship HR services, lifecycle events, flows, and integrations faster — with tests and docs included.
Enforce standards and design patterns across every HRSD change — before it reaches production.
Clear the HRSD backlog and keep the platform healthy — without growing headcount.
Start with a quick assessment — no commitments. Echelon scans your HRSD and an expert architect reviews every finding.
30 minutes with our team to understand your instance, your HRSD maturity, and the HR services you need live.
Secure, scoped connection to your instance. No platform changes, no risk, fully reversible.
Hierarchy gaps, routing review, lifecycle assessment — plus a phased plan to get your HR services live.
A Certified Master Architect walks you through every finding, every build, and the path to delivering HRSD on Autopilot.