SCHEDULED WORKFLOWS FOR SERVICENOW DELIVERY

The ServiceNow work you never get to. Now on a schedule.

Put the ServiceNow work your team never gets time for on a scheduled workflow: Echelon does the work & lets you know when it's ready to review.

Instance remediation CMDB fixes Story backlog
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Recurring scheduleLast Friday of every month.
Weekly instance scan: Complete
SCHEDULED INSTANCE REMEDIATION
INSTANCE SCAN15,000lines analyzed
→
REMEDIATION PLAN7specific fixes
Ready for platform ownerReview the plan before Echelon begins fixing.

Your instance gets healthier while your backlog shrinks.

Monthly

INSTANCE HEALTH

Turn instance scans into proactive remediation.

Echelon turns a routine scan into fixes that actually land.

  • Runs a full instance scan on your schedule
  • Condenses findings into a manageable set of fixes
  • Applies the approved fixes to your instance
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Weekly

CMDB HEALTH

Keep your CMDB clean, always.

Echelon keeps your CMDB accurate without the manual upkeep.

  • Scans your CMDB on a recurring cadence
  • Identifies broken or dangling CIs
  • Flags them for repair
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Daily

BACKLOG VELOCITY

Write Stories the moment they hit the queue.

Echelon turns raw requests into build-ready stories.

  • Interprets each incoming business request
  • Researches your instance for context
  • Writes developer-ready stories
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Any task Echelon can do.
Put it on a schedule.

01 CHOOSE A CADENCE
On the first Friday of each month
Every Monday at 9am
Each weekday at 6pm
Custom
↻America / Los_Angeles
02 TELL ECHELON WHAT TO DO
✦ SCHEDULED TASK
“Take my instance scan & prep a remediation plan for me to review.”
“Scan my CMDB & flag every broken or dangling CI.”
“Turn this week’s new requests into developer-ready stories.”
Review requiredInstance: acme.service-now.com
Always on time.Recurring work starts exactly when you decide.
Review stays human.Approval gates keep your platform owner in control.
Backlog, moving.Important work progresses without waiting for spare cycles.

Scheduled doesn't mean unsupervised.

01

Define the workSet the scope, cadence, and instance.

02

Echelon gets to workEchelon completes the task & prepares the output.

03

Review before actionApprove the plan before changes are applied.

Common Questions

What is Echelon?+

Echelon is an enterprise AI workforce built for ServiceNow. It takes on defined platform work, prepares the output, and brings your team in at the right review points.

How does Echelon connect to my instance?+

Echelon connects through controlled, scoped access. Your team decides what it can see and do, with activity kept visible for review.

What happens if Echelon gets it wrong?+

Scheduled workflows can pause at review gates before changes are applied. Your platform owner stays in control and can approve, revise, or stop the work.

What can I put on a schedule?+

Any repeatable task Echelon can perform can be scheduled—from instance-scan remediation and CMDB cleanup to backlog research and story writing.

Put your first workflow on a schedule.

See how Echelon can take on the ServiceNow work your team never gets to.

Book a demo
ECHELON

Enterprise AI workforce for ServiceNow.

© 2026 Echelon AI